Social Media Inbox

Comments, DMs, and reviews across all platforms in one place. Reply from dashboard or API.

Get Inbox Access View API Docs

ℹ️

Inbox

Bundled with every connected account on the usage-based plan. No add-on, no extra cost.

Key Features

Unified Comments

View and reply across YouTube, Instagram, Facebook, LinkedIn, Threads, TikTok, Reddit, Bluesky, Telegram.

Direct Messages

Instagram DMs and Telegram messages. More platforms coming.

Reviews

Facebook page reviews and Google Business reviews.

Moderation

Hide, unhide, delete, or like comments.

Full API Access

Build chatbots or connect to your CRM.

Real-Time Webhooks

Instant notifications for new comments and messages.

How Inbox Works

1.
Connect an Account
Connect any social account on the usage-based plan. Inbox is bundled in, no add-on needed.
2.
Grant Permissions
Reconnect accounts to grant inbox scopes.
3.
Manage Inbox
Dashboard Inbox tab or API endpoints for comments, DMs, and reviews.

Why Use Inbox

One Place for Everything

Stop switching between 10 apps.

Never Miss a Comment

Real-time webhooks for instant notifications.

Build Reputation

Reply to reviews quickly and professionally.

Automate Responses

API for auto-replies, chatbots, or CRM integration.

Code Examples

Get Post Comments

cURL

curl -X GET "https://zernio.com/api/v1/inbox/comments/POST_ID?accountId=ACCOUNT_ID" \
  -H "Authorization: Bearer YOUR_API_KEY"

Reply to a Comment

cURL

curl -X POST "https://zernio.com/api/v1/inbox/comments/POST_ID" \
  -H "Authorization: Bearer YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "accountId": "ACCOUNT_ID",
    "commentId": "COMMENT_ID",
    "message": "Thanks for your feedback!"
  }'

View Full API Documentation →

Platform Support

YouTube Instagram Facebook LinkedIn Threads TikTok Reddit Bluesky Telegram Google Business

See it in action

DMs from Instagram, Telegram, and more in one feed.

Reply to comments without opening 10 different apps.

Frequently Asked Questions

How much does Inbox cost?: └Bundled. Inbox is included with every connected account on the usage-based plan at no extra cost.
Which platforms for comments?: └YouTube, Instagram, Facebook, LinkedIn, Threads, TikTok (write-only), Reddit, Bluesky, Telegram.
Which platforms for DMs?: └Instagram and Telegram currently.
Can I manage reviews?: └Yes. Facebook page reviews and Google Business reviews.
Do I need to reconnect accounts?: └Some platforms need additional OAuth scopes for inbox features.
Why can't I read TikTok comments?: └TikTok API only allows posting comments, not reading them.
How do webhooks work?: └Configure a URL in settings. We POST new messages in real-time.

Related Features

Post Scheduler

Schedule posts to drive engagement

Social Media API

Full API for posts and inbox

Analytics

Track engagement metrics

Manage Your Social Inbox

Comments, DMs, and reviews in one place.

Enable Inbox View API Documentation