Zernio MCP for WhatsApp
Server URL
Add it as a custom connector or remote MCP server, then sign in with your Zernio account.
WhatsApp MCP server on the official Business API
Let Claude, ChatGPT or Cursor send messages, templates and broadcasts from your business number on Meta's Cloud API.
- Official Cloud API
- Hosted, nothing to install
- Templates and broadcasts
WhatsApp MCP servers compared
Zernio runs on Meta's Cloud API, with no WhatsApp Web session to keep alive.
Zernio WhatsApp MCP
Official WhatsApp Business Platform (Cloud API)
Hosted at one URL, with OAuth sign-in
Templates, broadcasts, flows, calls and groups
Several numbers and clients on one connection
WhatsApp Web MCP servers
Pair a personal phone by QR code
Automating a personal account can get the number banned
You run the bridge and its local database
Read and send messages, little else
Every WhatsApp endpoint is an MCP tool
The everyday tools load up front, and search_tools finds the rest.
Messages
Reply inside the 24-hour window with text, media, buttons or lists. Outside it, or to a new number, send an approved template.
- messages_
send_ inbox_ message - messages_
create_ inbox_ conversation - messages_
list_ inbox_ conversations
Templates
List, create and edit message templates, and check whether Meta has approved them.
- whatsapp_
get_ whats_ app_ templates - whatsapp_
create_ whats_ app_ template
Broadcasts
Build a recipient list from contacts, schedule the send, and read delivery per recipient.
- broadcasts_
create_ broadcast - broadcasts_
schedule_ broadcast - broadcasts_
list_ broadcast_ recipients
Contacts and sequences
Keep contacts with tags and custom fields, and enroll them in drip sequences.
- contacts_
create_ contact - contacts_
list_ contacts - sequences_
enroll_ contacts
Flows and calls
Send WhatsApp Flows forms and read the answers. Place WhatsApp calls and pull the call log.
- whatsapp_
flows_ send_ whats_ app_ flow_ message - whatsapp_
calling_ initiate_ whats_ app_ call
Numbers and profile
Buy a number, edit the business profile and display name, and block spam senders.
- whatsapp_
phone_ numbers_ purchase_ whats_ app_ phone_ number - whatsapp_
update_ whats_ app_ business_ profile - whatsapp_
block_ whats_ app_ users
One URL in your client
- Connect your WhatsApp account in Zernio
- Add the server URL to your client
- Sign in, or send an API key from an unattended agent
Ask in plain words. The agent picks the tools.
Every line after the request is a Zernio tool call on WhatsApp.
Broadcast a template to a tag
The agent checks the template is approved, builds the list from a contact tag and schedules the send.
Claude Code
› claude
Claude Code v2.1.19
Opus 4.5 · Claude Max
~/software
›
✓ whatsapp_get_whats_app_templates · order_shipped · APPROVED
✓ contacts_list_contacts · tag pre-order · 214
✓ broadcasts_create_broadcast · 214 recipients
✓ broadcasts_schedule_broadcast · Fri 10:00
✓ scheduled · cancel any time before 10:00
What the WhatsApp tools won't do
Set by the platform's own API rules, or left out of Zernio on purpose.
Business numbers only
Zernio works through the Cloud API, so it can't read or send from a personal WhatsApp account or its old chats.
The 24-hour window
Free-form replies only go out within 24 hours of the customer's last message. After that the agent has to send an approved template.
About 10 a minute per person
WhatsApp rejects bursts to a single recipient with error 131056. Sends to different people are not affected.
Groups need a Cloud API number
The group chat tools don't work on numbers that also run the WhatsApp Business app (Coexistence).
Connect the number once
Numbers join through Meta's Embedded Signup in the Zernio dashboard. From then on the agent works with them directly.
Meta reviews templates
A new template can't be sent until Meta approves it, which the agent can check but not speed up.
The MCP server is free. You pay for API usage.
Tool calls bill like the API requests behind them.
The first 10,000 messages you send each month are free, then $1 per 10,000.
Meta bills template messages directly to your WhatsApp Business Account. Replies in the 24-hour window are free.
Frequently Asked Questions
Give your agent a WhatsApp number
Connect a number, add one URL to your client, and ask for what you need in plain words.
- Official Cloud API
- Hosted, nothing to install
- Templates and broadcasts