Support

How can we help?

Email us or open the chat. Both reach the team that builds Zernio, and you never need a Zernio account to get an answer.

We reply within one business day, and usually much sooner.

Get in touch

Every way to reach us, and what each one is best for

Email us

The fastest route for anything account or billing related. No account and no sign-up needed to write in.

support@zernio.com

Live chat

The chat widget on this page and inside the dashboard, for quick questions while you build.

Documentation

Setup guides, the full API reference, SDKs, and per-platform notes for every channel we support.

Read the docs

Service status

Live uptime and incident history for the API, publishing pipeline, and dashboard.

status.zernio.com

Feature requests

Public roadmap where you can suggest something, vote, and follow what we are shipping next.

Open the roadmap

Security and privacy

Report a vulnerability, request a data export or deletion, or review how we handle your data.

Privacy policy

Frequently Asked Questions

Still stuck? Write to us.

One email to support@zernio.com reaches the people who build Zernio. No ticket portal, no extra account.

  • Reply within one business day
  • No account needed
  • Real engineers